Privacy Policy

This Privacy Policy ("Policy") describes how oke110 ("oke110", "we", "us", or "our") collects, uses, discloses, and safeguards personal data obtained from users ("you" or "your") of our online betting platform located at https://oke110.cam (the "Platform"). This Policy applies to all users located in Indonesia and any other jurisdiction from which our services are accessed.

By registering for an Account or using the oke110 Platform, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use our Platform.

1. Definitions

• "Personal Data" means any information that identifies or can reasonably be used to identify you as a natural person, including your name, date of birth, national identification number, address, email address, phone number, bank account details, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means oke110, which determines the purposes and means of processing your Personal Data.
• "KYC" (Know Your Customer) means the identity and age verification process required by oke110 before allowing withdrawals or extended use of the Platform.
• "Cookies" means small text files placed on your device by our Platform to recognize you across sessions and improve your experience.

2. Data We Collect

oke110 collects the following categories of personal data:

2.1 Identity and Account Data

• Full legal name as it appears on your government-issued ID.
• Date of birth (to verify that you are at least 21 years of age).
• Indonesian National ID (KTP) number or passport number.
• Chosen username and account credentials (password is stored in hashed, non-recoverable form).
• Profile photograph, if submitted.

2.2 Contact Data

• Email address.
• Mobile phone number (used for account verification and security notifications).
• Residential address (required for KYC and regulatory compliance).

2.3 Financial Data

• Bank account details including bank name, account holder name, and account number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata).
• E-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Deposit and withdrawal transaction history, including amounts in Indonesian Rupiah (IDR).
• Records of any chargebacks, disputes, or fraud alerts.

2.4 Usage and Behavioral Data

• Betting and gaming history, including game types played, bet sizes, wins, and losses.
• Login timestamps and session duration.
• Pages visited, features used, and navigation patterns within the Platform.
• Customer support interaction records, including live chat transcripts and emails.
• Responsible gaming tool usage (deposit limits set, self-exclusion requests).

2.5 Technical Data

• IP address and approximate geographic location derived from IP.
• Device type, operating system, and browser version.
• Unique device identifiers and advertising IDs.
• Cookies, web beacons, and similar tracking technologies (see Section 7).

2.6 KYC Documentation

• Scanned or photographed copies of government-issued identity documents (KTP, passport).
• Proof of address documents (utility bill, bank statement), where requested.
• Proof of payment method ownership, where requested.
• Selfie photographs submitted for biometric verification, where required.

3. How We Collect Your Data

We collect personal data through the following means:

• Direct Submission: Information you provide when creating an Account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including via cookies, log files, pixel tags, and similar technologies.
• Third-Party Service Providers: Information received from payment processors, KYC verification services, fraud prevention providers, and identity verification bureaus to verify your details and detect fraudulent activity.
• Public Sources: Publicly available information used to verify identity or investigate potential fraud, money laundering, or prohibited conduct.

4. Legal Basis for Processing

oke110 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing necessary to create and manage your Account, process bets, handle deposits and withdrawals, and deliver our services as agreed in the Terms and Conditions.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) laws, age verification requirements, fraud prevention obligations, and financial record-keeping requirements.
• Legitimate Interests: Processing for purposes of fraud detection, platform security, service improvement, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications or optional features where you have provided explicit consent. You may withdraw consent at any time by contacting our support team.

5. How We Use Your Personal Data

oke110 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and maintaining your Account; processing login and authentication; communicating account-related notifications.
• Identity Verification (KYC): Verifying your age (21+), identity, and residency in Indonesia to comply with our legal obligations and prevent underage gambling.
• Payment Processing: Facilitating deposits to your Account via Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallets, and processing withdrawal requests to your verified bank account.
• Customer Support: Responding to your inquiries, resolving disputes, and providing assistance via live chat, email, and phone.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, money laundering, underage gambling, and other prohibited conduct. Monitoring unusual betting patterns or account activity.
• Responsible Gaming: Monitoring your gambling behavior to identify signs of problem gambling; enforcing deposit limits, loss limits, and self-exclusion requests; contacting you if we have concerns about your gambling habits.
• Legal Compliance: Complying with applicable laws, court orders, regulatory requests, and law enforcement inquiries.
• Platform Improvement: Analyzing usage patterns to improve the Platform's features, performance, and user experience.
• Marketing (with consent): Sending promotional offers, bonus notifications, and relevant platform updates where you have opted in. You may unsubscribe at any time.

6. Disclosure and Data Sharing

oke110 does not sell your personal data. We may share your data with the following categories of recipients under strictly controlled conditions:

• Payment Processors and Banks: We share necessary financial and identity data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your transactions.
• KYC and Identity Verification Providers: We use trusted third-party KYC services to verify the authenticity of identity documents and confirm your age and residency.
• Fraud Prevention Services: We may share data with fraud detection and anti-money laundering service providers to identify and prevent fraudulent transactions.
• IT and Platform Infrastructure: We engage cloud hosting and technical service providers who process data on our behalf under binding data processing agreements with strict confidentiality obligations.
• Legal and Regulatory Authorities: We may disclose your data to Indonesian law enforcement agencies, regulatory bodies, or courts when required by law, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of oke110's business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties to whom we disclose your data are required to process it solely for the specified purpose, maintain appropriate security measures, and comply with applicable data protection laws.

7. Cookies and Tracking Technologies

oke110 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The categories of cookies we use include:

7.1 Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. The Platform cannot function properly without these cookies and they cannot be disabled.

7.2 Performance and Analytics Cookies

These cookies collect anonymized information about how users interact with the Platform — which pages are visited most frequently, how long sessions last, and where errors occur. This data helps us improve the Platform's performance and user experience. No personally identifiable information is collected through these cookies.

7.3 Functional Cookies

These cookies remember your preferences (such as language settings and display options) so that we can provide a more personalized experience on your return visits. Disabling functional cookies may result in some Platform features not working as expected.

7.4 Marketing and Targeting Cookies

Where you have provided consent, we may use marketing cookies to deliver relevant promotional content about oke110 offers. These cookies track your activity on the Platform to help us serve more relevant bonus offers and notifications. You may opt out of marketing cookies at any time by adjusting your browser settings or contacting our support team.

Most web browsers allow you to control cookies through their settings. Disabling certain cookies may affect your ability to use some features of the Platform. Please refer to your browser's help documentation for instructions on managing cookie preferences.

8. Data Retention

oke110 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your Account and for a minimum of five (5) years after Account closure, in accordance with anti-money laundering record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable Indonesian law or regulatory directive.
• Transaction Records: Deposit and withdrawal records are retained for a minimum of five (5) years from the date of each transaction.
• Customer Support Records: Live chat transcripts and email correspondence are retained for a minimum of two (2) years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or for a maximum of two (2) years from your last interaction with a marketing communication, whichever comes first.
• Technical and Log Data: Server log files and technical data are retained for a maximum of twelve (12) months, except where a longer retention period is required for fraud investigation or legal proceedings.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.

9. Your Privacy Rights

As an oke110 user and a resident of Indonesia, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Privacy team at [email protected]. We will respond to all verified requests within thirty (30) calendar days.

• Right of Access: You have the right to request a copy of all personal data we hold about you, including information on how it is processed, where it is stored, and with whom it has been shared.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain information directly through your Account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that certain data must be retained by law and cannot be deleted on request alone.
• Right to Restrict Processing: You have the right to request that we restrict processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to us in a structured, commonly used, machine-readable format, and to request that we transmit that data directly to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data based on our legitimate interests. You also have an unconditional right to object to processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Please note that exercising certain rights may affect your ability to use some or all features of the oke110 Platform. For example, requesting erasure of your identity and financial data will require Account closure, as we cannot operate an account without the minimum data required for legal compliance.

10. Data Security

oke110 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption, the same standard used by major Indonesian banks including BCA and BNI.
• Encryption at Rest: Sensitive personal data and KYC documents stored on our servers are encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and receive regular data protection training.
• Two-Factor Authentication (2FA): We support and encourage 2FA for all user accounts to prevent unauthorized access even in the event of credential compromise.
• Intrusion Detection and Monitoring: Our systems are monitored 24/7 for suspicious activity, unauthorized access attempts, and potential security breaches.
• Regular Security Audits: We conduct periodic penetration testing and security audits to identify and remediate vulnerabilities in our platform infrastructure.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users within 72 hours of becoming aware of the breach, in accordance with applicable data protection obligations.

While we apply industry-leading security practices, no system is entirely immune to risk. We encourage you to protect your own Account by using a strong, unique password, enabling 2FA, and never sharing your login credentials with any third party.

11. Minors and Age Restrictions

The oke110 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and accounts found to belong to individuals under 21 will be immediately suspended and all funds returned to the verified payment source.

If you are a parent or guardian and believe that a minor has registered for an oke110 Account using false information, please contact us immediately at [email protected]. We will investigate and take appropriate action, including deletion of the minor's data and closure of the Account.

12. Cross-Border Data Transfers

oke110 may transfer your personal data to servers or service providers located outside of Indonesia where necessary to deliver our services — for example, to cloud infrastructure providers or international KYC verification services. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to Indonesian data protection requirements. These safeguards may include standard contractual clauses, binding corporate rules, or equivalent data transfer mechanisms.

By using the oke110 Platform, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia as described in this section, subject to the protections outlined above.

13. Changes to This Privacy Policy

oke110 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will notify you by posting the updated Policy on this page with a revised "Last Updated" date and, where appropriate, by sending a notification to your registered email address.

We encourage you to review this Privacy Policy periodically. Your continued use of the oke110 Platform after any amendments are posted constitutes your acceptance of the revised Policy. If you do not agree with the updated terms, you must stop using the Platform and may request Account closure by contacting our support team.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our Data Privacy team using the details below. We are committed to addressing all privacy inquiries promptly and transparently.

• Email: [email protected]
• Live Chat: Available 24/7 directly on the oke110 Platform
• Response Time: We aim to respond to all privacy-related inquiries within 72 hours. Formal data subject access requests will be fulfilled within 30 calendar days.
• Operating Hours: 24/7 — Western Indonesia Time (WIB, UTC+7)

All privacy-related correspondence should clearly state your full name, registered email address, and the nature of your request so that we can verify your identity and respond efficiently. Please do not include sensitive document scans in initial contact emails — our team will guide you through the secure submission process if documentation is required.